Help center
Short answers for setting up and using VocType: permissions, the hotkey, pasting, limits, billing and more.
Last updated · October 22, 2026
- Install and set up VocTypeWhat you need, how to install VocType, and what each setup step asks for. It needs macOS 13.0 or later on Apple Silicon, or Windows 10 or later on x64.
- Microphone and Accessibility permissionsWhy VocType asks for the Microphone and Accessibility permissions, how to turn them on, and what to do when macOS keeps blocking them.
- Text doesn't pasteHow VocType pastes your words, why a paste can fail, and how to get the text back from History.
- Record hotkey and shortcutsThe Record hotkey is Option + Space on a Mac or Alt + Space on Windows by default. How it works, how to change it, and which keys you cannot use.
- Recording length and fair-use limitsHow long one recording can be, what happens at the limit, and how the fair-use caps pause and resume dictation.
- History and retrying a failed recordingWhere your transcripts are saved, what happens to a recording that could not be transcribed, and how Retry works.
- Connection and transcription errorsWhat the offline, timeout and transcription failed messages mean, and what to do about each one.
- Personal DictionaryFix words VocType gets wrong with word replacements, and teach it names and terms with vocabulary.
- Free trial, billing and refundsHow the free trial, plans and renewals work, how to cancel or change your plan, and how to ask for a refund.
- Updating VocTypeHow VocType updates itself, and what to do when it says an update is required.
- Uninstall VocType from a Mac and delete your dataHow to remove VocType from your Mac, which files it leaves behind, and how to delete your account.
Contact support
Can't find your answer? Email support@voctype.com. We aim to reply within 2 business days.